How We Do It
Process Analysis + Documentation
Process Analysis + Documentation
Process Analysis + Documentation
- Assess existing processes
- Conduct in-depth analysis and document workflows
- Identify bottlenecks, redundancies, and areas for improvement
Process Mapping + Optimization
Process Analysis + Documentation
Process Analysis + Documentation
- Current state process mapping
- Analyze activity flow and decision points
- Identify opportunities for optimization
Process Improvement
Process Analysis + Documentation
Process Improvement
- Identify opportunities for process redesign
- Develop actionable recommendations
- Co-create to eliminate waste, reduce costs, and improve quality
Change Management
Performance Measurement + Monitoring
Process Improvement
- Conduct stakeholder analysis
- Develop change management plans
- Facilitate communication and training for smooth adoption of new processes
Performance Measurement + Monitoring
Performance Measurement + Monitoring
Performance Measurement + Monitoring
- Establish metrics and evaluation criteria
- Design performance and monitoring systems
- Tailor systems for ongoing analysis and reporting
Continuous Improvement
Performance Measurement + Monitoring
Performance Measurement + Monitoring
- Facilitate process review sessions and collect feedback
- Identify emerging best practices and opportunities for further process enhancements
About Mahlet
Mahlet Menwyelet serves as the principal consultant of Santeam Consulting, aligning purpose and business strategy across impact initiatives. With more than 15 years of expertise across technology, education, and healthcare, Mahlet's primary focus is partnering with clients to navigate complex internal systems, co-design effective solutions, and achieve equitable and sustainable outcomes through operational excellence.